Home → Lenders → Mobiloans, LLC
Tunica-Biloxi Tribe affiliate
Share of complaints that ended with money back
0.0%
Of the 390 complaints recorded against Mobiloans, LLC in the CFPB database, 0 were closed with monetary relief. Read this as one figure from a public dataset, not a grade: it is not adjusted for how many customers or loans a company has, its product mix, complaint severity, or how each firm classifies its responses — so it should not be read as this lender treating people better or worse than another.
Issue categories as selected by borrowers on the CFPB complaint form.
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest I didn't expect | 203 | 52.1% |
| Struggling to pay your loan | 51 | 13.1% |
| Incorrect information on your report | 19 | 4.9% |
| Received a loan I didn't apply for | 15 | 3.8% |
| Problem when making payments | 12 | 3.1% |
| Problem with the payoff process at the end of the loan | 12 | 3.1% |
The outcome the CFPB recorded for each complaint after the company responded.
| Outcome | Complaints | Share |
|---|---|---|
| Untimely response The company did not respond within the CFPB window. | 390 | 100.0% |
You can withdraw permission for any company to debit your account, and instruct your bank to block the payment. Neither step needs the lender’s agreement, and neither depends on whether you still owe the money.
Top states by complaint volume. Each links to that state’s law page.
| State | Complaints |
|---|---|
| California | 72 |
| Florida | 67 |
| Washington | 27 |
| Texas | 25 |
| Michigan | 20 |
| Virginia | 19 |
| New Jersey | 18 |
| Ohio | 18 |
Verbatim from complaints filed against Mobiloans, LLC in the CFPB database. XX and XXXX are the Bureau’s own redactions of personal details. These are allegations by borrowers, published by the CFPB — not findings, and not necessarily accepted by the company.
On XX/XX/XXXX, I opened an open-end line of credit account with Mobiloans and received principal advances totaling {$3700.00}. Between XX/XX/XXXX and XX/XX/XXXX, I made payments totaling {$6900.00}. Despite paying nearly double the amount borrowed, my account still reflects an outstanding principal balance of {$2200.00}. This is because…Charged fees or interest you didn't expect · complaint filed 2026-02-19
Illegal under Washington 's Predatory Loan Prevention Acteffective XXXXXXXX XXXX XXXX XXXXPredatory Loan Act ( RCW 19.144.010 ), APR over 25 % remove reportingIncorrect information on your report · complaint filed 2025-12-14
CFPB, Mobiloans online borrower portal allowed me to officially extend ( push out ) my payment due date. The system accepted the request and updated my account to show the new due date. Because the extension was processed through Mobiloans official portal, the original due date should no longer apply. Despite this, Mobiloans is now…Problem when making payments · complaint filed 2025-11-25
More complaints does not mean worse. A company serving millions of borrowers will collect more complaints than one serving thousands, whatever the quality of either. That is why the headline figure is a rate — the share of complaints that end with money back — not a count. The rate already adjusts for how many people complained.
A complaint is also an allegation, not a finding. The CFPB does not verify what borrowers write, and neither do we.
The complaint counts, resolution outcomes, issue and state breakdowns on this page come straight from the CFPB Consumer Complaint Database (a public federal dataset of 15,188,499 complaints filed since 2011; retrieved 3 August 2026) and refresh from that API — no editorial judgement is applied to those numbers. The regulatory-action, rent-a-bank and SEC-filing sections, the lender’s classification and description, and the company-name matching are researched and reviewed by hand, and dated where shown.
Complaints are published after the company responds or after 15 days, whichever comes first. The CFPB does not verify borrowers’ accounts, and a complaint is not a finding of wrongdoing. The database is not a statistical sample of all customer experience. Search the full database →
We take no payment from lenders, do not accept their advertising, and refer no one to a loan. Our revenue comes from credit union referrals, data licensing and reader support — never from a high-cost lender. If you find an error here, tell us and we will correct it and say that we did. How we work →