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Share of complaints that ended with money back
0.0%
Of the 116 complaints recorded against MNE Services, Inc in the CFPB database, 0 were closed with monetary relief. Read this as one figure from a public dataset, not a grade: it is not adjusted for how many customers or loans a company has, its product mix, complaint severity, or how each firm classifies its responses — so it should not be read as this lender treating people better or worse than another.
Issue categories as selected by borrowers on the CFPB complaint form.
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest I didn't expect | 48 | 41.4% |
| Can't contact lender | 30 | 25.9% |
| Received a loan I didn't apply for | 13 | 11.2% |
| Can't stop charges to bank account | 7 | 6.0% |
| Applied for loan/did not receive money | 6 | 5.2% |
| Payment to acct not credited | 6 | 5.2% |
The outcome the CFPB recorded for each complaint after the company responded.
| Outcome | Complaints | Share |
|---|---|---|
| Closed with explanation The company stated its position; nothing changed for the borrower. | 68 | 58.6% |
| Closed with non-monetary relief A non-cash fix (e.g. a correction or a stopped practice). | 41 | 35.3% |
| Untimely response The company did not respond within the CFPB window. | 7 | 6.0% |
You can withdraw permission for any company to debit your account, and instruct your bank to block the payment. Neither step needs the lender’s agreement, and neither depends on whether you still owe the money.
Top states by complaint volume. Each links to that state’s law page.
| State | Complaints |
|---|---|
| New York | 14 |
| Florida | 13 |
| Texas | 10 |
| Arkansas | 6 |
| California | 5 |
| Pennsylvania | 5 |
| Illinois | 4 |
| Louisiana | 4 |
Verbatim from complaints filed against MNE Services, Inc in the CFPB database. XX and XXXX are the Bureau’s own redactions of personal details. These are allegations by borrowers, published by the CFPB — not findings, and not necessarily accepted by the company.
I received a loan from amriloan online for XXXX and the payments where so high i could not make them so they garnished my wages. I have payed almost XXXX from my paycheck garnishment and they say i still owe XXXX plus interest my work said hands are tied. I have lost everything. Its a scam company. THEY WONT SEND ME A COPY of any…Struggling to pay your loan · complaint filed 2019-11-04
a payday loan, really can't remeber there name, weird name, foreign / XXXX XXXX i think. can't remember i'm old and sick, iknow i did XXXX XXXX and XXXX XXXX, that i can remeber, but oher one i can'tCharged fees or interest you didn't expect · complaint filed 2018-12-23
I paid off one loan from them in XXXX for a total of {$950.00} on a {$350.00} loan. At the time, a Mr. XXXX XXXX told me the loan was paid in full. Last week he contacted me again saying I have another loan over due, also for a settlement of {$1000.00}, on a loan of {$350.00}. I believe that is too much money. I can not pay any where…Charged fees or interest you didn't expect · complaint filed 2018-10-15
More complaints does not mean worse. A company serving millions of borrowers will collect more complaints than one serving thousands, whatever the quality of either. That is why the headline figure is a rate — the share of complaints that end with money back — not a count. The rate already adjusts for how many people complained.
A complaint is also an allegation, not a finding. The CFPB does not verify what borrowers write, and neither do we.
The complaint counts, resolution outcomes, issue and state breakdowns on this page come straight from the CFPB Consumer Complaint Database (a public federal dataset of 15,188,499 complaints filed since 2011; retrieved 3 August 2026) and refresh from that API — no editorial judgement is applied to those numbers. The regulatory-action, rent-a-bank and SEC-filing sections, the lender’s classification and description, and the company-name matching are researched and reviewed by hand, and dated where shown.
Complaints are published after the company responds or after 15 days, whichever comes first. The CFPB does not verify borrowers’ accounts, and a complaint is not a finding of wrongdoing. The database is not a statistical sample of all customer experience. Search the full database →
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